Still in the works, I will complete the project creation process as soon as possible.
Revamp the m-BCA application by applying the Laws of UX methodology as part of the Creative Challenge. This project will be completed within approximately two weeks, and the results will be presented to the entire creative team.
My Role
Duration
Year
Design Process
By conducting research using the Laws of UX, you can identify the core problem and explore deeper perspectives on the user experience.
LAWS OF UX
In the UX Research process, the Laws of UX can be applied to better understand user behavior, optimize usability, and create more effective design solutions that enhance the overall user experience.
CURRENT CONDITION
The current condition of the application has usability challenges affecting the user experience. Before reviewing with the Laws of UX, it is important to analyze these issues and identify improvements.
To effectively define problems in UX design, you can use the Laws of UX as a framework to analyze user pain points and friction areas.
PROBLEM FINDING
Identifying the main problems users face when interacting with an application or digital product using the Laws of UX to improve usability and enhance the overall user experience.
The human eye tends to perceive similar elements as a complete picture, shape, or group, even if those elements are separated.
Finding
The background on the Home, Transaction, and Transfer Detail pages is inconsistent, as well as the use of icons, text sizes, and spacing between elements.
Elements tend to be perceived into groups if they are sharing an area with a clearly defined boundary.
Finding
The grouping of the “Transfer List” and “Transfer” sections in the transaction menu can be confusing, especially for new users, as they look similar but have different functions.
The time to acquire a target is a function of the distance to and size of the target.
Finding
The narrow spacing between sections can make it difficult for users to select menu items on the transfer details. invisible visual hierarchy between title and subtitle.
The time it takes to make a decision increases with the number and complexity of choices.
Finding
The grouping between names is unclear, making it hard to distinguish categories. Users also need to scroll too often if there are many bank contacts, reducing accessibility.
Elements tend to be perceived into groups if they are sharing an area with a clearly defined boundary.
Finding
Grouping between information is less clear, making it difficult to distinguish categories, and users must take a screenshot to send proof of transfer, which can be inconvenient.
SOLUTION & IMPROVEMENT
After identifying key user problems through the Laws of UX, the next step is to apply solutions that enhance usability, improve user satisfaction, and create a more seamless and intuitive experience.
Solution
Solution
Solution
Solution
Solution
PROTOTYPE
Creating a prototype to test design, interaction, and functionality before full development, allowing for early problem identification, iterative improvements, and enhanced efficiency and overall user experience.
We created wireframes for HR and candidates based on the structured sitemap. This process is carried out to streamline the design phase and ensure a more efficient and user-friendly experience.
